Improving Safestore’s

quote funnel

TEAM

1

Time

2026

My role

UX Designer

KEY SKILLS

UX Design

Figma

UI design

INTRO

Safestore task

An evidence-led recommendation to reduce friction and uncertainty before users receive their quote.

Understanding the problems

29.8% of users are dropping off after entering their details. How can we reduce uncertainty at this point in the journey and increase quote funnel completion?

More to come!